Shipping & Delivery Policy

• We deliver to addresses across Victoria and surrounding regions, with freight calculated by delivery postcode.
• Click and collect is available from our Shepparton premises: 109 Archer Street, Shepparton, Victoria.

• Enter your delivery postcode in the cart and your freight is calculated automatically before you pay.
• Freight is based on the number of shelving sets and workbenches in your order, not just the item count. Larger orders are more efficient to ship, so the freight rate per set reduces as your order grows.
• Workbenches ship on a lower freight base than shelving.
• All product prices and freight shown are GST inclusive.

If your postcode is not in our automatic freight zones, the cart will tell you and payment will be paused. Send us a freight quote request through the contact form (or call (03) 4804 6038 or 0418 726 154) and we will come back to you with a freight price and a secure payment link. We quote freight for any Australian delivery address on request.

• Orders confirmed before midday on a business day are typically dispatched within 1-3 business days, subject to stock.
• You will be contacted if your delivery is expected to take longer.
• Delivery times are estimates only. They can change due to circumstances such as stock availability, transport conditions and other factors outside our reasonable control. Where a delivery is significantly delayed, your rights under the Australian Consumer Law continue to apply.

Please inspect your delivery on arrival. If items are damaged, missing or incorrect, contact us as soon as possible at sales@gvshelving.com.au or (03) 4804 6038 and we will make it right. See our Returns & Refunds page for full details.